Terms of service

Last Updated: July 5, 2025

OVERVIEW

Welcome to PMC Jewellery. This website is operated by PMC Jewellery. When we refer to "we," "us," or "our," we mean PMC Jewellery. We offer this website, including all information, tools, and services, to you, the user, provided you accept all the terms, conditions, and policies outlined here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users, including those who browse, sell, buy, or contribute content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 - GOVERNING POLICIES

Your use of this website and any purchases you make are also governed by the following policies, which are part of these Terms of Service. We recommend you read them carefully:

  • Privacy Policy: Explains how we collect, use, and protect your personal information.
  • Returns & Refunds Policy: Details your rights and the process for returns, including your 7-day cooling-off period for change of mind returns and 6-month warranty for defective goods.
  • Shipping Policy: Provides information on our shipping methods, costs, and estimated delivery times.

These policies are accessible via links in our website footer.

SECTION 2 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent for your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any harmful code, such as worms or viruses.

Any breach of these Terms will result in immediate termination of your Services.

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse service or cancel orders at our discretion. This right will be exercised fairly and without discrimination, primarily in cases of suspected fraud, violation of these Terms, or other legitimate business reasons.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

SECTION 4 - ACCURACY OF SITE INFORMATION

PMC Jewellery strives to ensure all information on our site, including product descriptions, pricing, and availability, is accurate and current. However, there may occasionally be typographical errors, inaccuracies, or omissions.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. If an error affects an order you have placed, we will notify you promptly.

SECTION 5 - PRODUCTS AND SERVICES

We have made every effort to accurately display product colors and images. We cannot guarantee that your monitor's display of any color will be accurate.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

We are committed to providing high-quality products. All our products are covered by your rights under South African consumer law, as detailed in our Returns & Refunds Policy.

SECTION 6 - PRICING, PAYMENT, AND ORDER ACCEPTANCE

Prices for our products may change. The price applicable to your order will be the price displayed on the site when you place your order. All prices are in South African Rand (ZAR) and include applicable taxes. We do not charge a shipping fee to South Africa.

Tax and VAT Information:
PMC Jewellery is not VAT registered and does not charge VAT. For orders under R2000, import duties and taxes are handled on your behalf through our Delivered Duty Paid (DDP) service, which is included in the price you pay at checkout. For orders over R2000, you will be responsible for any applicable import duties, taxes, and customs clearance fees upon delivery.

We accept payment via the methods listed on our website. Your transaction will be processed through a secure payment gateway.

We reserve the right to refuse or cancel any order for legitimate reasons, such as suspected fraud, inaccurate product or pricing information, or if we cannot fulfill the order. If we change or cancel an order, we will attempt to notify you and will issue a full refund for any payment made.

SECTION 7 - USER ACCOUNT

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and credit card details, so we can complete your transactions and contact you as needed.

SECTION 8 - INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of PMC Jewellery or its content suppliers and is protected by South African and international copyright laws. You may not use, reproduce, or distribute any content from this site without our prior written permission.

SECTION 9 - USER COMMENTS AND FEEDBACK

If you send us creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may, without restriction, edit, copy, publish, and otherwise use these comments in any medium.

You agree that your comments will not violate any third-party rights, including copyright, trademark, or privacy rights. You also agree that your comments will not contain unlawful, abusive, or obscene material, or any computer viruses or other malware. You are solely responsible for your comments and their accuracy.

SECTION 10 - THIRD-PARTY LINKS AND TOOLS

Our Service may include materials from third parties or provide access to third-party tools. We are not responsible for examining or evaluating the content or accuracy of, and we will not be liable for, any third-party materials, websites, or tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 11 - LIMITATION OF LIABILITY

Our liability for any product purchased through our website is strictly limited to the purchase price of that product, unless prohibited by law.

Nothing in these Terms excludes or limits our liability for any matter for which it would be illegal or unlawful to exclude or limit our liability under the Consumer Protection Act 68 of 2008 or any other applicable law. This includes liability for death or personal injury caused by our negligence, for fraud, or for any breach of obligations implied by law regarding defective products.

SECTION 12 - INDEMNIFICATION

You agree to indemnify PMC Jewellery against any claims or demands, including reasonable attorneys’ fees, made by any third party that arise directly from your violation of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 13 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be considered removed from these Terms. This will not affect the validity and enforceability of any other remaining provisions.

SECTION 14 - TERMINATION

These Terms of Service are effective until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. We may terminate this agreement at any time without notice if, in our sole judgment, you fail to comply with any term or provision of these Terms.

SECTION 15 - ENTIRE AGREEMENT

These Terms of Service and any policies posted by us on this site (including the Privacy Policy, Returns & Refunds Policy, and Shipping Policy) constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications, and proposals.

SECTION 16 - GOVERNING LAW

These Terms of Service and any separate agreements for our Services will be governed by and interpreted in accordance with the laws of South Africa.

SECTION 17 - CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after any changes are posted constitutes acceptance of those changes.

SECTION 18 - INFORMATION REQUIRED BY ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT (ECTA)

In compliance with Section 43 of ECTA and as a requirement for transparency on Google's platforms, our details are as follows:

  • Full Name: PMC Jewellery (Pty) Ltd
  • Registration Number: 2023/678946/07
  • Physical Address: 2 Heleza Boulevard, umhlanga, Kwazulu-Natal, 4320, South Africa
  • Email Address: sales@pmcjewellery.co.za
  • Website: https://pmcjewellery.co.za
  • Description of Goods: We sell smartwatch accessories and wearable technology, including Apple Watch bands, Samsung Galaxy Watch straps, Xiaomi Mi Band accessories, and fitness trackers, alongside premium sterling silver jewellery, gold-plated rings, and lifestyle electronics. Based in South Africa, we serve customers nationwide with both local and international warehouse inventory, offering an extensive catalogue of tech accessories, mobile parts, home goods, and beauty products.

SECTION 19 - CONTACT INFORMATION

For any questions about these Terms of Service, or for any other inquiries, please contact us:

  • Trade Name: PMC Jewellery
  • Email: sales@pmcjewellery.co.za
  • Business Address: 2 Heleza Boulevard, umhlanga, Kwazulu-Natal, 4320, South Africa